DOCUMENTATION
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Media Releases
- 2003 Telecommunications Ombudsman says debt complaints on the rise
- 2002 ACCC Debt Collector found to be engaged in misleading and deceptive conduct
- 2002 ACCC Debt Collector taken to Federal Court, Adelaide
- 2001 ACCC NAB acted unconscionably during execution of Personal Guarantee
- 2000 ACCC Debt Collector engaged in undue harrassment, coercion, and misleading conduct
- 1999 ACCC Debt Collector taken to Federal Court, Perth
Useful Documentation
- 2001 ACCC Summary of Trade Practices Act
- 1999 ACCC Debt Collection & Trade Practices Act
- 1999 ACCC Debt Collection Compliance Guide to Trade Practices Act
ARMS Group Documentation
- Arms Profile
- Arms Debt Recovery & Payment Services
- Arms Services Brochure
- Arms Services Overview
- Cash Flow Management System
- Client Service Agreement
- Deduction Authority
- Electronic Lodgment
- Managed Payment Plans
